Thank you for choosing our DIY sauna accessories and services. To ensure that you have the best possible experience with our products, and to understand the responsibilities and liabilities involved, please read the following disclaimer carefully:

Users need to select and configure the required DIY sauna room accessories by themselves according to their actual needs and professional knowledge. We provide product information, configuration suggestions for reference only, the final choice is the right to the user. We are not responsible for any problems caused by the user’s personal selection or configuration errors, including but not limited to installation difficulties, functional inconsistencies, poor use or other human factors resulting in any damage or loss of light.

We are not responsible for any loss due to force majeure (e.g. natural disasters, war, governmental actions, etc.).
After placing an order, the purchased accessories do not support returns or refunds for non-quality issues, please double-check your order information.

Logistics
All DIY accessories logistics delivery costs should be borne by the user, we will choose a reliable logistics service providers for delivery. If there is any damage during the delivery process, please contact us in time.

Warranty Policy
We provide one year free warranty and lifetime paid warranty for all DIY accessories. Please refer to our warranty policy for specific warranty terms.

After-sales service
If you find the quantity of DIY accessories is not enough after purchasing the product, please contact the after-sales staff or place a new order for the required parts, and the shipping cost of the product purchased again shall be borne by the customer.
If it is found that the number of DIY accessories purchased is more than the required quantity, no return or refund will be made after the order is shipped.

User Responsibility
Before placing an order, users need to clearly understand and confirm that the configuration of the parts they buy meets the actual needs. We provide consulting services for reference only, the final choice and responsibility is borne by the user.
Users should follow our installation guidelines and safety tips when installing and using DIY sauna accessories. Any damage or malfunction caused by user’s improper operation is not covered by the warranty.

Policy Changes
We reserve the right to change this disclaimer. Any changes will be posted on the website and will be effective immediately. Users should check our disclaimer periodically for the latest information.
If you have any questions or need further assistance, please feel free to contact us through our customer service email: [email protected]

Thank you for your understanding and support.