Payment policy

At Wizzisaunas, we are committed to providing a seamless, secure, and convenient shopping experience. This Payment Policy outlines the payment methods we accept, payment terms, and related policies to ensure a smooth and safe transaction process.

1. Accepted Payment Methods

We offer a variety of secure payment options to provide you with flexibility during checkout. The following payment methods are accepted on Wizzisaunas.com:

PayPal: Pay securely using your PayPal account. PayPal allows for fast and protected payments without sharing your financial details.
Credit Cards: We accept major credit cards, including Visa, Mastercard, American Express, and Discover, for quick and secure transactions.
Apple Pay: Apple Pay is available for fast and secure payments using your Apple device. Note: Apple Pay requires an Apple device and browser that supports Apple Pay.

All payments are processed securely through trusted payment gateways, ensuring that your sensitive information is encrypted and protected.

2. Payment Methods and Processes

1. Credit Card Payments

We accept major credit cards, including Visa, Mastercard, American Express, and Discover. The steps to pay by credit card are as follows:

Select Credit Card: Choose your credit card as the payment method at checkout.
Enter Credit Card Details: Fill in your credit card number, expiration date, CVV code (the three digits on the back of the card), and billing address.
Confirm Payment: Verify that all information is correct and click “Place Order.” Your credit card information will be encrypted for security.
Order Confirmation: After successful payment, you will receive an order confirmation email containing your order details and receipt.

2. Apple Pay

For Apple device users, Apple Pay offers a fast and secure way to pay using your iPhone, iPad, or Mac devices. The steps to pay with Apple Pay are as follows:

Select Apple Pay: Choose Apple Pay as your payment method at checkout.
Confirm Payment: Use facial recognition, fingerprint, or password recognition to confirm your payment.
Order Confirmation: Immediately after successful payment, you will receive an order confirmation email containing your order details.

3. PayPal Payment

Through PayPal, you can use your PayPal balance, linked bank account, or credit card to complete the payment. The PayPal payment steps are as follows:

Select PayPal: Choose PayPal as the payment method during checkout.
Redirect to PayPal: You will be redirected to the PayPal website.
Sign in to PayPal: Enter your PayPal account credentials.
Choose Payment Method: Select the PayPal balance, bank account, or credit card you wish to use.
Confirm Payment: After confirming the transaction amount, click “Complete Purchase.”
Order Confirmation: Once payment is complete, you will be directed back to our site and will receive an order confirmation email.

3. Payment Security

Your security is our top priority. All transactions on Wizzisaunas.com are processed using SSL encryption to safeguard your financial information. We do not store your credit card details or any sensitive payment data. Our payment gateway partners, such as PayPal and Apple Pay, adhere to the highest security standards for online payments.

4. Failed or Declined Payments

If your payment is declined or fails for any reason, your order will not be processed. In such cases, we recommend checking the following:

Ensure there are sufficient funds in your account.
Double-check the billing information you provided during checkout.
Contact your bank or payment provider to resolve any issues.

If the problem persists, please contact our customer support team at [email protected] or call +1 (951) 836-5966 for further assistance.

5. Order Confirmation and Payment Verification

Once your payment has been successfully processed, you will receive an order confirmation email with the details of your purchase. In some cases, additional payment verification may be required to ensure the security of your transaction. If further information is needed, we will contact you promptly to verify your payment details.

6. Currency

All transactions on Wizzisaunas.com are processed in USD (U.S. Dollars). If your payment method is based in another currency, your payment provider will convert the amount to your local currency at the prevailing exchange rate.

7. Billing Information

Please ensure that your billing information matches the details on file with your payment provider. Mismatched information may lead to delays in processing your order.

8. Order Confirmation Email

After successful payment, you will receive an order confirmation email containing your order details and receipt. If you do not receive this email, please check your spam folder or contact our customer support team.

If you have any questions or concerns regarding our payment policy, please feel free to contact our customer support team at [email protected] or call us at +1 (951) 836-5966.