Thank you for your support of Wizzisaunas. In order to protect your personal information when you shop at wizzisaunas.com, we have created this Privacy Policy, which is actually a contract that governs your use of our services.

This Privacy Policy applies to the wizzisaunas.com website, applications, products, services and other offerings (collectively, the “Products”).

Privacy Policy explains how Wizzisaunas collects, uses and discloses personal information that we obtain through the Products, your communications with us or third parties. It also describes your choices and rights with respect to personal information.

1. Information We Collect

Personal Information

When you visit our website or make a purchase, we may collect the following types of personal information:

• Contact Information: Your name, email address, phone number, billing address, and shipping address.
• Payment Information: Credit card details, billing address, and other payment-related information.
• Order Information: Details of the products you purchase, including order numbers and transaction history.
• Account Information: Username, password, and other details associated with your Wizzisaunas account.
• Communication Information: Information you provide when you contact us via email, phone, or online forms.

Automatically Collected Information

When you browse our website, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on each page, links clicked, and other browsing behavior.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
• Microsoft Clarity
  We use Microsoft Clarity, a web analytics tool, to help us better understand how users interact with our website. Clarity collects anonymized data, such as your interactions with the website (e.g., clicks, scrolls, and page views). This information is used to improve our website’s performance, usability, and overall user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

• Order Fulfillment: Processing and fulfilling your orders, including shipping, payment processing, and communication related to your purchase.
• Customer Service: Responding to inquiries, providing support, and improving our customer service.
• Marketing and Promotions: Sending you promotional materials, newsletters, and other information about our products, services, and special offers. You may opt out of these communications at any time.
• Website Improvement: Analyzing website usage to enhance our website and improve the user experience.
• Security and Fraud Prevention: Protecting our website, preventing fraudulent activities, and ensuring the security of your personal information.

Important Notice: We do not collect personal information solely for data collection purposes, nor will we use your personal information or images for advertising without your explicit consent.

3. How We Share Your Information

We may share your information under the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us with order fulfillment, payment processing, marketing, and website maintenance. These providers are obligated to protect your information and may only use it for our specified purposes.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests (such as subpoenas or court orders).
• Business Transfers: If Wizzisaunas is involved in a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.

Privacy Commitment: We will not sell your personal information, including your contact information, to any third party.

4. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can access and update your personal information by logging into your Wizzisaunas account or contacting us directly.
• Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Deletion: You may request the deletion of your personal information, subject to certain legal obligations and legitimate business interests.
• Opt-Out: You may opt out of our marketing communications by clicking the unsubscribe link in our emails or contacting us directly.

5. California Privacy Rights

We comply with the California Consumer Privacy Act (CCPA) and respect the privacy rights of California residents. Under the CCPA, you have the following rights:

• Right to Know: You have the right to request information about the categories and specific pieces of personal data we collect about you.
• Right to Delete: You have the right to request the deletion of your personal data, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt out of the sale of your personal data. (Note: Wizzisaunas does not sell personal data.)

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include SSL encryption, secure servers, and access controls. We use SSL technology on protected pages to collect and process your payment information, ensuring the security of data transmission.

7. Data Retention

We retain your personal information as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfer

If you access our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers are located. By using our website or purchasing our products, you consent to the transfer of your information to these jurisdictions.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to promptly delete it.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +1 (951) 836-5966
• Mailing Address: Wizzisaunas
  Sauna Health Technology Inc
  2926 Rubidoux Blvd, Jurupa Valley, CA 92509

We are committed to ensuring your privacy and security and to using your personal information responsibly and transparently.